royal-service

Unveil a heightened state of luxury with Gran Meliá Cancun's Royal Service; a collection of preferential treatments and amenities catered to the most discerning of guests. Private butlers, complimentary drinks and hors d'oeuvres daily, a diligent concierge, and pillow and soap menus are just a few of the exclusive offerings Royal Service guests can expect on luxury Mexico vacations.

The Royal Service treatment also entails privileged access to the Royal Service lounge and private outdoor area, featuring a poolside concierge, Infinity pool and second pool, 35 plush and secluded Balinese huts, three whirlpools, fresh water and fruit, and the hotel's esteemed Caribe Bar.

royal-service Benefits

The following are exclusive Royal Service benefits:

• Private atrium and renovated lounge for check-in and check-out and with a separate reading area
• Welcome drink
• Fresh scent towels
• Daily continental breakfast (7 AM to 11 AM)
• Beverages and snacks (1 PM to 5 PM)
• International bar and chef's selection of hors d'oeuvres (7 PM to 9 PM)
• Concierge and butler service (7 AM to 11 PM)
• 24 hour room service ($)
• Pillow and soap menus
• Fresh scent towels
• Pressing of two pieces of clothing upon arrival per room
• Free Wi-Fi available in the Atrium and lounge
• Free High Speed available in rooms
• Late check-out after 4 PM (subject to availability)

Also our Royal Service guests will enjoy an exclusive outdoor area with a private pool, 3 whirlpools and many other services.

Exclusive Outdoor Area

Gran Meliá Cancún has an exclusive pool area reserved for Royal Service guests offering:

• Pool concierge service
• 35 Relaxing cozy Balinese huts
• Fresh water and fruit
• Fresh scented towels
• Three outside whirlpools
• 2 pools, one of them an Infinity Pool
• Caribe Bar devoted exclusively to our privileged guests ($)