Red Level Deluxe Rooms boast luxurious finishes and sweeping views of the lagoon or ocean. Expect all the refined features of a Deluxe Guestroom with the added privileges and unique amenities only available to Red Level guests.

 

ROOM FEATURES

 

Our most exclusive service offers:

 

• Private terrace with impressive views of the Caribbean or Nichupte lagoon.
• Individually controlled air conditioning
• 32" flat screen TV
• Cable TV and pay-per-view ($)
• Laptop-sized safe deposit box
• Rain shower, curved shower curtain for extra space, luxury bath amenities
• Aromatherapy in the room
• Bathrobes & slippers
• Daily housekeeping service
• Nightly turndown service
• Personalized pillow and aromatherapy menus
• Minibar ($)
• Access to the RedLevel Lounge featuring private check-in and check-out as well as comfortable areas to relax or socialize.
• The lounge features Wi-Fi, newspapers, board games, and a library.
• 24-hour room service ($)
• Access to an exclusive RedLevel outdoor area with 2 private pools, 3 Jacuzzis, and Bali Beds
• Access to Bar Caribe, an exclusive outdoor restaurant & bar

 

REAL EXCEPTIONAL DIFFERENCES

 

Gran Melia Cancun has an exclusive, upgraded pool area reserved for Red Level guests. The area offers:

 

• Airport-hotel transfer for stays of 4 nights or more
• Transportation from main lobby to RedLevel lobby
• Special welcome cocktail
• Fresh scented towels upon arrival
• Daily continental breakfast (7:00-11:00am) with premium coffee and tea collections
• Afternoon tea time (1:00-5:00pm)
• International bar and Chef's selection of hors d'oeuvres (7:00-9:00pm)
• Free internet access
• Concierge service (7:00am-11:00pm)
• Suncare station with tanning lotion, sunblock, and aloe gel in the RedLevel pool area
• Access to YHI Spa's Water Ritual (valid for one person, once per stay)
• Pool concierge provides water, juice, towels, fruit, and more
• Butler service (7:00am-11:00pm):
  • Pack & unpack suitcases
  • Shoe shine
  • Ironing service (once per stay)
  • Bath & Jacuzzi set-up
  • Standard bath set-up (once per stay)
  • Bath set-up available in four styles ($):
    • Romantic - champagne & roses
    • Relaxing - lavendar& red wine
    • Energizing - citrus scents & margaritas
    • Kids - bubble bath with milk & cookies
    • Lazy Day In-Room Movie (once per stay): pay-per-view movie with popcorn delivered to your room
    • Thai dinner tray in the Caribe restaurant ($)
    • Access to Wellness Center
    • Late check-out until 4:00pm (subject to availability)